Intentionality with Survey Questions
Caroline Jarrett presents the Question Protocol to introduce a process to wean out unneccessary survey questions:
A question protocol is a tool for finding out which form fields are required and lists
every question you ask
who within your organization uses the answers to each question
what they use them for
whether an answer is required or optional
if an answer is required, what happens if a user enters any old thing just to get through the form
The rest of the article can be found here.